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Our COVID-19 Pandemic Response

Updated July 12, 2021

In light of the COVID19 pandemic we have changed our check-in and check-out procedures as well as how you can purchase items in our store. You can find all items stocked in our store by visiting our virtual store here. These changes are in accordance with the Province of Saskatchewan guidelines. Our standards of pet care will remain unchanged.

We have adopted the following steps to ensure your safety and will continue to do so as recommended by the International Boarding & Pet Services Association and the public health agency:

  • We accept 1 visitor/owner at a time into our facility for drop offs, pick-ups, or tours. We require all visitors entering the facility to wear a mask and kindly to use our hand sanitizer located at stations around the facility. If you have forgotten a mask or prefer to not wear one we will gladly assist you from outside the entrance to the facility. If you are planning to stop in – please phone or text ahead at 306-660-PETS (7387). Click here for our updated office hours.
  • We continue to recommend pre-booked appointments to avoid large gatherings waiting for service. For pets checking in, items can be placed into our cleaned totes that we will bring outside at check-in/check-out. We strongly encourage limited belongings from home, we will provide a bed, or cot for a small additonal fee if requested.
  • We strongly encourage contactless payments such as Email Money Transfer or on the phone Credit Card (VISA/MASTERCARD).
  • If you are feeling unwell, and have potentially been exposed by the COVID19 virus. We will instruct you in an alternative way to drop off your pet that is safe and secure.
  • If you have multiple large dogs, we may collect one pet at a time in order to maintain our safety and security protocols.
  • Your pet(s) will then be portered to their suite by a staff member into our facility for their thorough initial inspection, weight check, and safety check. We will then settle them into their own private suite.
  • Each pet receives a Guest (health) monitoring log – and is closely monitored throughout their stay to ensure holistic health and high standard of care.
  • We follow the similar pick up process as noted above.


Please don't hesitate to ask us about our Pandemic Protocol. We will gladly help you on your arrival. In order to speed up the check-in process ensure your online pet profile is up to date and let us know ahead of time of your arrival via phone or text to 306-660-PETS (7387).


About Us


PO Box 1018 Indian Head,

Saskatchewan, Canada SOG 2KO

Contact Us


T: 306.660.PETS (7387)

E: [email protected]

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